Full-Time

Retail Sales Support

Updated on 9/4/2026

Bath & Body Works

Bath & Body Works

10,001+ employees

Fragrance and personal-care retail chain

No salary listed

No H1B Sponsorship

United States

In Person

Category
Retail (1)
Required Skills
Sales
Customer Service

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Requirements
  • Thrive in a customer-first retail environment.
  • Demonstrate sales and customer experience results in a fast-paced environment.
  • Communicate effectively, remain open to feedback, and adapt quickly.
  • De-escalate store and customer situations effectively.
  • Be available to work peak days and times, including varied evening, weekend, and holiday shifts.
  • Stand, walk, reach, lift, climb ladders, bend, and kneel as required for store operations.
  • Lift 10 pounds consistently and up to 50 pounds.
  • Adhere to all safety standards and expectations.
  • Maintain the company's values, policies, and procedures.
Responsibilities
  • Deliver exceptional in-store customer experiences through selling behaviors rooted in company values and product knowledge.
  • Create genuine customer connections by uncovering needs, sharing product information, demonstrating products, and making personalized recommendations.
  • Recover and replenish merchandise on the sales floor to brand standards.
  • Process merchandise so it is sales-floor ready and maintain the back room.
  • Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
  • Provide a friendly and efficient cash-wrap experience by ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.

Bath & Body Works sells affordable fragrance and personal care products through a large network of stores and online, focusing on lotions, soaps, and home fragrances like candles. The products use recognizable scents to create an accessible luxury experience, with a emphasis on aroma and mood-enhancing properties, and include flagship lines like White Barn Candles. The brand achieves scale through mass retail presence and a strong mall footprint, distinguishing itself by its fragrance dominance, proven store format, and history as a corporate-led spin-off rather than a founder-led startup. The company aims to grow its global footprint and strengthen its digital presence to reach more customers and expand its market share.

Company Size

10,001+

Company Stage

IPO

Headquarters

Columbus, Ohio

Founded

1990

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 direct sales rose 3% to $275 million, the first growth since 2021.
  • August 2026 Disney Nightmare Before Christmas launch expands traffic and collectible demand.
  • Management targets $650 million 2026 free cash flow, funding marketing and digital upgrades.

What critics are saying

  • Q2 2026 store sales fell 5.4%; persistent traffic declines erase digital gains.
  • A 2026 securities class action attacks management's guidance and adjacency strategy in Ohio.
  • If store traffic keeps falling into 2027, BBWI's mall-heavy model loses relevance.

What makes Bath & Body Works unique

  • Bath & Body Works owns mass-market fragrance, pairing candles, body care, and soap.
  • Its mall-store footprint and rewards app create repeated seasonal launches and impulse purchases.
  • Disney licensing and White Barn exclusives give the brand recognizable, high-frequency novelty.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Mental Health Support

40% Discount

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Aug 29th, 2026
Bath & Body Works returns to digital growth but store sales fall 5.4% as e-commerce gains fail to offset traffic decline

Bath & Body Works returned its North American direct business to growth in Q2 2026, with online sales rising 3% to $275 million — the first year-over-year increase since 2021. The company lowered its free-shipping threshold and made digital improvements to drive the turnaround. However, total net sales fell 2.3% to $1.51 billion, whilst US and Canadian store sales declined 5.4% to $1.13 billion. The $8 million direct-sales gain offset only a fraction of the $65 million store-sales drop. CEO Daniel Heaf said positive signs were "not yet broad enough to signal an inflection in the overall business". Direct sales represented approximately 18% of quarterly revenue. The company forecast approximately $650 million of non-GAAP free cash flow for 2026 to fund marketing and digital improvements.

Insider Monkey
Aug 28th, 2026
Bath & Body Works (BBWI) returned to digital growth but still expects sales to decline. Can e-commerce fix weak store traffic?

Bath & Body Works (BBWI) returned to digital growth but still expects sales to decline. Can e-commerce fix weak store traffic? Published on August 28, 2026 at 11:00 pm by jeff lewis in hedge funds, news. Bath & Body Works, Inc. (NYSE:BBWI) returned the North American direct business to growth in Q2 2026, marking the first year-over-year increase since 2021. Direct net sales rose 3% to $275 million, helped by a lower free-shipping threshold and digital improvements. However, total net sales at Bath & Body Works, Inc. (NYSE:BBWI) declined 2.3% to $1.51 billion, while U.S. and Canadian store sales fell 5.4% to $1.13 billion. That contrast frames the turnaround question. E-commerce can help Bath & Body Works, Inc. (NYSE:BBWI) reach shoppers beyond stores, but the $8 million year-over-year increase in direct sales offset only a small part of the $65 million store-sales decline. On the August 26 earnings call, CEO Daniel Heaf said the positive signs were "not yet broad enough to signal an inflection in the overall business." Bull case. Bath & Body Works, Inc. (NYSE:BBWI) is seeing measurable progress in the channels management expected to improve first. Bath & Body Works, Inc. (NYSE:BBWI) reported more new, existing, and reactivated digital customers as better discovery, personalization, and product storytelling supported conversion. Expanded distribution also gives Bath & Body Works, Inc. (NYSE:BBWI) access to customers who may not visit stores. Amazon sales more than tripled sequentially, attracting a younger, more affluent mix of new-to-brand shoppers, while the Ulta Beauty rollout reached approximately 600 stores. Bath & Body Works, Inc. (NYSE:BBWI) reported no observed cannibalization from those partnerships so far. The transformation also has financial support. Bath & Body Works, Inc. (NYSE:BBWI) now forecasts approximately $650 million of company-defined non-GAAP free cash flow, calculated as operating cash flow minus capital expenditures, for 2026. That provides capacity to fund marketing and digital improvements amid continuing sales pressure. Bear case. The main problem is scale. Direct sales represented approximately 18% of quarterly revenue, and Bath & Body Works, Inc. (NYSE:BBWI) acknowledged that free shipping on orders above $50 shifted some sales from stores to the direct channel. Digital growth is less valuable if it merely changes where an existing customer completes a purchase. Core-category demand also remains soft. Body care sales declined by a mid-single-digit percentage despite sequential improvement and a better-than-expected Fruit Fusion launch. For Bath & Body Works, Inc. (NYSE:BBWI), weak store traffic and softness in a hero category remain more important to the near-term revenue trajectory than early marketplace gains. The headline profit improvement also reflected temporary benefits. Bath & Body Works, Inc. (NYSE:BBWI) reported GAAP diluted EPS of $0.58 and company-defined non-GAAP adjusted diluted EPS of $0.62, which excluded $9 million of pre-tax transformation costs but included approximately $80 million of tariff refunds. Bath & Body Works, Inc. (NYSE:BBWI) said non-GAAP adjusted diluted EPS would have been $0.31 excluding the refund benefit. Bath & Body Works, Inc. (NYSE:BBWI) narrowed full-year sales guidance to a decline of 4% to 2.5% and forecast a third-quarter decline of 5% to 2.5%. Those ranges indicate that digital and marketplace growth will still be outweighed by weakness elsewhere in 2026. Hedge fund data. The filings available so far reflect positions held before Bath & Body Works, Inc. (NYSE:BBWI) reported second-quarter 2026 results and updated guidance. Insider Monkey's database showed 40 hedge funds holding Bath & Body Works, Inc. (NYSE:BBWI) at the end of 2Q2026, down from 52 funds three months earlier. Conclusion. E-commerce cannot yet fix weak store traffic for Bath & Body Works, Inc. (NYSE:BBWI). Digital growth, Amazon, and Ulta provide credible ways to recruit customers and broaden distribution, but their contribution remains too small to offset declining store sales and body-care softness. The stronger milestone will be sustained digital growth that adds demand while store traffic stabilizes. Disclosure: None. This article is originally published at Insider Monkey. Related Insider Monkey Articles

Yahoo Finance
Aug 27th, 2026
Bath & Body Works beats Q2 earnings forecast by 158%, raises FY2026 outlook

Bath & Body Works reported second-quarter fiscal 2026 adjusted earnings of 62 cents per share, up 67.6% year over year and beating the consensus estimate of 24 cents. Net sales fell 2.3% to $1,514 million but exceeded expectations of $1,499 million. Results benefitted from $80 million in tariff refunds. Direct sales returned to growth for the first time since 2021. Without the tariff benefit, adjusted earnings would have been 31 cents per share, still above prior guidance. Gross margin expanded 440 basis points to 45.7%, though excluding tariff refunds it would have declined 90 basis points to 40.4%. The company raised its fiscal 2026 outlook following the results. BBWI shares gained 7.5% on the news.

Yahoo Finance
Aug 27th, 2026
Bath & Body Works Q2 sales down 2.3%, beats guidance with $80M tariff refund boost

Bath & Body Works reported second-quarter results that exceeded expectations, with net sales declining 2.3% against guidance of down 3% to 5%. Adjusted earnings per diluted share reached $0.62, surpassing the guidance range of $0.20 to $0.25. The earnings included approximately $80 million in tariff refunds. Excluding this benefit, adjusted earnings per diluted share would have been $0.31, still above the high end of guidance. Chief Executive Officer Daniel Heaf noted the company is seeing early signs of progress from its Consumer First Formula strategy. The quarter showed sequential improvement in body care, a return to growth in digital sales, and accelerated growth in expanded distribution. However, Heaf cautioned that whilst these developments strengthen confidence in the company's strategy, the improvements are not yet broad enough to signal an overall business inflection. The underlying business remains under pressure.

Yahoo Finance
Aug 26th, 2026
Bath & Body Works Q2 sales fall 2.3% to $1.5B but beat guidance with first direct sales growth since 2021

Bath & Body Works reported second quarter 2026 results that exceeded guidance, with net sales of $1.5 billion, down 2.3% year-over-year. Earnings per diluted share were $0.58, whilst adjusted earnings per diluted share reached $0.62. The company achieved its first direct net sales growth since 2021, supported by enhanced digital experiences. Chief executive officer Daniel Heaf noted sequential improvements in body care and stronger performance from new product innovation. Bath & Body Works raised its full-year 2026 adjusted earnings per diluted share guidance to $2.60 to $3.33 and narrowed its net sales guidance to a decline between 2.5% and 4%. The company reported operating income of $216 million, up from $157 million in the prior year quarter.